Enabling strong and respectful relationships that leverage the full potential of the community housing sector

A lack of understanding of the community housing industry and what it can offer can be a barrier to enabling strong and respectful relationships with key stakeholders and the public. CHIA Vic has been working on initiatives to promote the benefits of community housing, and a greater understanding of the sector and how the broader housing industry can engage with it.

Social Outcomes project

The first stage of the Social Outcomes project has transformed the community housing sector’s ability to measure and deliver positive outcomes for its tenants by creating a framework that quantifies secure housing’s impact on key domains.


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With funding support from the Lord Mayor’s Charitable Foundation, the project has created a framework to better understand and respond to the experiences of their tenants, and to inform funders, decision makers and the wider community about the role of community housing in the lives of tenants and strengthening our communities.

Understanding the big picture

To give key stakeholders an insight into social housing, CHIA Vic ran a free, half-day session, ‘Understanding the Big Social Housing Picture and the role of Community Housing’ to educate them about the sector with the aim of encouraging greater, and more thoughtful engagement. The session was well attended by 34 of our funders and friends, including:

  • Consumer Affairs Victoria
  • Department of Environment, Land, Water and Planning
  • Department of Justice and Community Safety
  • Development Victoria
  • Department of Health and Human Services
  • Department of Treasury and Finance
  • Justice Connect
  • Lord Mayor’s Charitable Foundation
  • Municipal Association of Victoria
  • Victorian Public Tenants Association

The course explained the distinctive elements of the Australian social housing system and its problematic social and economic context.

Thanks to our Supporters

As a not-for-profit peak body, CHIA Vic relies on our strong membership base and the financial support of our major sponsors to be able to provide the vital services, support, training, advocacy and project work required by our sector. We would like to thank the following organisations for their assistance in 2018/19:

Our 2018/19 Sponsors